Data Processing Agreement

    A short, GDPR-aligned DPA that does not require six weeks of red-line.

    Every paying customer is entitled to a signed Data Processing Agreement at no extra cost. The pre-signed template below covers Article 28 obligations, Standard Contractual Clauses for transfers, and the subprocessor list as Annex B.

    What the DPA covers

    Six commitments that survive every release.

    Roles, defined

    You are the data controller; LemRank is the data processor. We process customer data only on your documented instructions.

    International transfers

    Personal data leaving the EEA is covered by the European Commission Standard Contractual Clauses (2021 modules) plus a Transfer Impact Assessment on request.

    Security obligations

    We commit to the technical and organisational measures described in the Security overview, with material changes notified in advance.

    Subprocessors as Annex B

    The Subprocessors page is incorporated into the DPA. We notify you of changes and you retain the right to object.

    Data subject requests

    We assist you in responding to access, deletion, rectification, and portability requests from your end users within the timelines GDPR requires.

    Audit rights

    You may request an annual audit summary covering controls, incidents, and subprocessor changes. On-site audits are available to enterprise customers under NDA.

    How to sign

    Three paths, all of them short.

    1. 01

      Pre-signed DPA (recommended for most customers)

      Download the pre-signed PDF below, fill in your company details and signature, and return one copy to legal@lemrank.com. We countersign and return within 2 business days.

    2. 02

      Customer-template DPA (enterprise)

      If your procurement team requires their own template, send it to legal@lemrank.com. We typically respond with comments within 5 business days.

    3. 03

      In effect

      Once signed, the DPA governs all customer data processed for your account, including data created after the signing date.

    Plain-English summary

    The DPA does not change what we do with your data — it formalises it. Specifically:

    • We only process your data to provide the LemRank service you signed up for.
    • We do not sell your data and we do not train AI models on it.
    • If we lose data, we tell you within 72 hours of confirming the incident.
    • If you delete your account, we wipe your data within 30 days (backups roll out within 35).
    • If the law in your country requires more, the DPA defers to local law.

    This page is a summary, not the contract. The signed DPA controls. Read our Privacy Policy and Terms of Service for the full picture.